Privacy Policy and Legal Notice
Welcome to the Legal Notice page of LA RIUA VALENCIANA SL. This document details how we collect, process, and protect your personal data in accordance with the provisions of the General Data Protection Regulation (GDPR) of the European Union.
1. Data Controller
ConceptDetailCompany Name LA RIUA VALENCIANA SL Tax ID B96896584 Registered Office CALLE MAR, 23 - 25 Y 27 BJ, CP 46003 Valencia (Valencia) Email lariua@lariua.com Telephone 963917172
2. Purpose and Legal Basis of the Processing
At LA RIUA VALENCIANA SL, we process personal data for the following purposes, always with a legal basis that justifies it:
Purpose of Processing Legal Basis (GDPR) Reservation and Service Management: To process your table reservation request and manage the restaurant service at the establishment. Performance of a contract or pre-contract (Art. 6.1.b) Commercial Communications: To send information about offers, new menus, promotions and restaurant events. Consent of the data subject (Art. 6.1.a) Customer Service: To respond to queries, suggestions and complaints made through any contact channel. Legitimate interest of the Controller (Art. 6.1.f) Legal Obligations: To comply with the tax, accounting and administrative requirements demanded by applicable legislation. Compliance with a legal obligation (Art. 6.1.c)
3. Categories of Data Collected
We only process the data necessary to manage your reservation and experience at the restaurant:
Identification Data: Name and surname.
Contact Information: Email and phone number.
Service Details: Reservation details (date, time, number of diners) and dietary preferences or allergies communicated by the customer.
4. Data Retention Period
Personal data will be retained:
For Reservations and Services: The time necessary for the management and provision of the service, and, subsequently, for the legally required periods (e.g., 5 years for tax/accounting data).
For Commercial Purposes: Until the interested party revokes their consent or requests to be removed from the distribution list.
5. Data Recipients (Transfer and Processors)
Your personal data will not be transferred to third parties, except in the following cases:
By legal obligation: To the competent public administrations (Treasury, Social Security) when required by law.
Data Processors: These are service providers who act under our strict instructions (e.g., booking management software platforms or web hosting services). We sign confidentiality and data processing agreements with these providers as required by the GDPR.
6. Rights of the Interested Party
You have the right to exercise your data protection rights at any time:
Right of Access: To know if we are processing your data and what that data is.
Right of Rectification: To modify inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): Request the deletion of your data if it is no longer necessary.
Right to Object: To object to the processing of personal data for certain purposes.
Right to Restriction: Request the restriction of the processing.
Right to Portability: To receive your data in a readable format.
Right to withdraw consent: Withdraw your consent at any time.
How to exercise your rights?
You can exercise any of these rights by sending a written request, attaching a copy of your ID card or other valid identification document, to:
Email: lariua@lariua.com
Postal Address: CALLE MAR, 23 - 25 & 27 BJ, CP 46003 Valencia (Valencia)
7. Claims
If you believe that we have not processed your personal data in accordance with the regulations, you can file a complaint with the competent Supervisory Authority, which in Spain is the Spanish Data Protection Agency (AEPD).